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Collectorz.com® Blog
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May 18th, 2012
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Here's what Collectorz.com customers have to say:
The right choice"I just wanted to say how much I like appreciate getting the support your company gives ... UNBIDDEN. This is so rare. I feel i have made the right choice in choosing your software.I am very excited to use it. I have been collecting movies for 25 years. I've tried Excel and other database programs but have never found one like yours. I love the idea of being able to look at my collection in the store. Thank you again for your efforts. This is one collector who really appreciates it."
Victor French
May 18, 2012
Outstanding support"We have been clients of collectorz for many years, recently from a computer crash and having to buy a new computer i needed help from you.After explaining my problem i got 3 emails that were great. You helped me upgrade to a better version, help with me to be able to view my movies online etc. On a scale of 1 to 10 10 being great i scored your company and the great people working there with a 11. Has to be the best customer service I've received in a very long time. The cost to upgrade was great, love the new upgrades but alot of companies can make a good product you back it up with outstanding support... I always consider Collectorz the best program on my computer, now it is even better. Thank you so much for everything you should be very proud of your company and people, thank you again."
Seth and Sandra Hall
April 05, 2012
Great apps"Super Good programs. I use Book, Music & Movies Pro. Can't wait for the editable versions for Android & Iphone smartphones in the later part of 2012....Great apps. Love it..."
Jeffrey Chan
March 17, 2012
Feels good"It really feels good to do business with someone like you. I have recommended your product to many of my friends and will be happy to continue to do so."
John Schmalz
March 08, 2012
You guys are fast"Thank you for answering so amazingly honestly and rapidly.This is the second time I have had to contact Tech Service, (the first was the result of operator difficulty) and you guys are fast, efficient and unfailingly helpful. You are the model. Thanks."
Andrew Edmonds
March 02, 2012
Outstanding"I think the products from this company, and the company itself are both outstanding.Not only do the products do what they say they should, but they are constantly being updated and improved (in some cases substantially so) and this improvement is carried out incredibly fast. The other thing that is outstanding is the support system. I have recently been converting Movie Collector, Comic Collector and Book Collector from a Windows PC to a Mac, and this has resulted in my needing to contact support on several occasions. Each time I get a response within 24 hours that is not only helpful, but nearly always solves the problem. This includes an error in one of my XML files which was preventing conversion to the Mac, and support identified the fault in the file for me so that I was able to complete the conversion without any further problem. If they can't solve something straight away then they have always managed to do it on a second go. I don't know of any other company that would have provided this level of support, nor any other company that would have acted so swiftly."
Mike Grace
February 23, 2012
| Thanks for all the great work"I just wanted to say that I really like your products and I like the direction the company is going, especially with the iPad app, etc..Also I really enjoy the newsletters you send out.. its a great way to reach out to us ( the customer) and keep us involved. Thanks for all the great work and great customer support. "
Charles Bona
January 26, 2012
AAA+++"I am a long-time customer of Collectorz and I have always found your product and your staff's service AAA+++."
Tom Mecca
January 11, 2012
Pleasure"Thank you for your prompt reply. As usual you have solved one of my problems with speed and no fuss. It is a pleasure to deal with you."
Michael Antonelli
December 23, 2011
So easy to work with"Your programs are awesome, and they really help. It is so easy to work with, and helps me keep me "Doc Savage" paperback (rare) collection in order. I use mostly the Book collector, but the movie collector is also awesome.It is cool to know that you not only have great products, but your customer service is phenomenal."
Miles A. Carver
December 16, 2011
Hats off to Collectorz!!!"I don't usually take the time to leave testimonials. But i had a really frustrating situation with a large retailer today and it occured to me that in that day and age, we should be grateful for the little guys - the entrepreneurs that have the passion and pride to make a really great product.So, hats off to Collectorz!!! Your book collectorz software combined with the CLZ Barry app has far exceeded my expectations and has saved me many many hours of valuable time. It is a pleasure to use your product!"
Jody Arthur
November 26, 2011
Real handy"I've been really enjoying using the Collectorz catalog programs. I have Games, Books, Movie and Music programs for both the PC and iPod. They come in real handy when I'm out and want to buy something and I'm not sure if I have it or not.Keep up the good work on the programs guys."
Richard Alvey
November 06, 2011
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