"In the past few days you have proven, not for the first time, that you understand what 'support' and 'service' really stand for.
I had some trouble migrating my Music and Movie databases to my
Thanks to your excellent and quick support both pieces of software are
running smoothly now.
I have been using both software packages for many "Windows-years" and
had little or no complaints. Now the new iMac-versions do the same: showing great performance, for
a very reasonable 50% discount price!!
Way to go, Collectorz.com!!
For the future I wish you all the best of success in your business!"
Huub Martens (Netherlands)
June 14, 2013
Very pleased with CollectorZ products
"Greetings from Oregon far away from the Netherlands. I'm very pleased with CollectorZ products. In past, I had been using OpenOffice to add my vast list of movies. It was a pain in neck for me. In additionally, I had been collecting DVD and VHS covers' images all across the Internet. I tell to myself, there has to be a way to make my own personal collection of those things that I have, but wanted to be displayed in images.
This is where CollectorZ came in. I purchased: Movie Collector Pro, Book Collector Pro, Comics Pro, and Game Collector Pro. I did not purchase Music Pro because I am deaf, LOL. I was going to buy Photo Pro, but will do that later while I'm focusing on indexing up my items. In additionally, I purchased CLZ Barry because I want to have an ability to scan down barcodes quickly.
I have been recommending your website to my friends which they are thinking about coming over to take a look. By the way, I already "LIKE" your website on Facebook.
Thumbs up to Alwin and his staff!"
Thomas Hartmann (USA)
June 09, 2013
Great customer service
"Just wanted to let you know I got sorted, thanks!
I love dealing with a company such as Collectorz.com that still put a value in great customer service!"
Jan Prins (South Africa)
April 11, 2013
If you collect anything
"I promote so much software it's unreal (lol) but if you collect anything at all, Collectorz.com. I use these guys and swear by their products.
Granted, I live in a one bedroom apartment and can't collect as much as I'd like to (when school is up I plan on moving into a two or three bedroom apartment if and when I get hired as a prof) but what I do have I use Book, Game, and Music Collectorz for. Soon to purchase Movie Collectorz."
Tiffany White (USA)
March 13, 2013
"You folks not only have the best software in the world,
but the best technical support as well!"
Barry Solomon (USA)
February 26, 2013
Your service has been awesome
"Love the product and your service has been awesome.
Keep up the great work."
Mike Duffy (USA)
February 18, 2013
"Very impressed by wonderful customer support at @collectorz. Prompt & courteous assistance with purchase issues, even though I'm at fault."
Susan Whelan (Australia)
February 14, 2013
First rate company
"You are a first rate company! I can't tell you how much I appreciate all that you do.
Thank you soo much!"
Nan Roche (USA)
January 24, 2013
You just shine
"You all are totally awesome! Generally speaking, customer service isn't what it used to be in the world today, but you just shine. Every experience I have had with your company has been excellent.
Thanks so much.
Peggy Beatty (USA)
December 16, 2012
"Not only the software is top notch but the management as well. They always listen to the customers requests.
Thanks again. "
Sanjay Amin (USA)
December 13, 2012
"And please keep up the good work - your products are excellent, and I keep recommending them."
Alexander Hempel (South Africa)
November 23, 2012
My life organized
"I LOVE this company! It helps me keep parts of my life organized
They just keep making it better and better!"
Debi Putnam (USA)
November 16, 2012
"You've got a very quick and perfect service. Brillant.
And I really love your tools."
Jan Keppler (Germany)
November 12, 2012
Great customer service
"Thanks so much for the discount. You really didn't have to do that.
But it's appreciated and just one more reason why I keep recommending you guys to my pals. Great customer service!"
Amy Ackerman (USA)
November 07, 2012
Continuing to improve your programs
"Just upgraded 3 of my 4 programs! I already upgraded Book Collector a while ago.
Thanks for continuing to improve your programs. Love the upgrades!"
Susan Narduzzi Cannon (USA)
September 23, 2012
"Your company is not only helpful, but your FUN too!"
Susan Marie Hoppe (USA)
September 22, 2012
Intuitive and easy to use
"I've been using Book Collector
and Movie Collector
for about 3-4 years now (also have Music and Photo Collector, to, but haven't found time to use them much yet). These are some of the very best software products I've ever used
, bar none! They're intuitive and easy to use and the interfaces remain as consistent as possible across the product line.
And Tech Support? It doesn't get any better! Every time I've had a question, I've gotten a very fast and accurate response, not like some of the other "canned" responses I've gotten from other companies, where I've often wondered if they even bothered to read my question. The folks at Collectorz not only read my questions, but actually provide specific answers to the specific questions that are asked! How amazing is that!!! And on top of that, they do this without getting into your wallet and taking everything you own! A lot of other companies could take lessons from Collectorz - in MANY areas!
And one more thing - in many cases, I don't even have to contact Tech Support at all because, more often than not, they already have anticipated my question (even the more off-the-wall ones) and have the solution posted on their Support pages AND in such a way that the answers are easy to find without having to spend three hours looking for them.
Great company, great products, great support - I couldn't recommend them more highly!!!"
Jan Jansen (USA)
September 15, 2012
"It's so nice to have tech support that actually knows what they are doing. I have spoken with so many people (with other programs) that don't have a clue how to help people with the problems they are having....."
James Jackson (USA)
September 06, 2012
Part of the family
"Hi, friends at Collectorz.com. I have a library
measuring 9 meters by 5 meters, with shelves from floor to ceiling. It holds 2,927 books, plus 404 Movies, plus 1,379 CD's. Congratulations on the best software ever to catalog
and file all these types of items.
I am a big fan of your company, and hope one day to go and visit you in the Netherlands. You and the whole team - I feel part of the family..."
Virgilio Freire (Brazil)
September 01, 2012
"Problem solved! Thank you! If only all of life's problems could be fixed so quickly!
Thank you for your timely and wonderful support, you guys have a great product and I have been a satisfied customer for many years!
Jody Yerdon (USA)
August 11, 2012
More than helpful
"I just want you all to know that I contacted collectorz's tech help and everybody was more than helpful. Thanks guys!"
Domingos Isabelinho (Portugal)
July 05, 2012
Great customer support
"I want to thank you guys over at Collectorz.com for the great customer support you provide.
Your reply time is excellent and the information provided has been right on target.
Keep up the good work!
Gilbert Apodaca (USA)
June 09, 2012
"Just wanted to say that I received my messenger bag & mouse pad and it looks even better in person.
Thanks for having such great software and having a give-away to reward your followers. I will use this bag everywhere!!!
(To celebrate 30,000 followers on our Facebook page, we gave away 5 very rare Collectorz.com messenger bags and 25 mousepads).
Larry Bell Jr (USA)
May 26, 2012
The right choice
"I just wanted to say how much I like appreciate getting the support your company gives ... UNBIDDEN. This is so rare. I feel i have made the right choice in choosing your software.
I am very excited to use it. I have been collecting movies
for 25 years. I've tried Excel and other database programs but have never found one like yours. I love the idea of being able to look at my collection
in the store.
Thank you again for your efforts. This is one collector who really appreciates it."
Victor French (USA)
May 18, 2012
"We have been clients of collectorz for many years, recently from a computer crash and having to buy a new computer i needed help from you.
After explaining my problem i got 3 emails that were great. You helped me upgrade to a better version, help with me to be able to view my movies online etc.
On a scale of 1 to 10 10 being great i scored your company and the great people working there with a 11. Has to be the best customer service I've received in a very long time.
The cost to upgrade was great, love the new upgrades but alot of companies can make a good product you back it up with outstanding support...
I always consider Collectorz the best program on my computer, now it is even better. Thank you so much for everything you should be very proud of your company and people, thank you again."
Seth and Sandra Hall (USA)
April 05, 2012
"Super Good programs. I use Book, Music & Movies Pro. Can't wait for the editable versions for Android & Iphone smartphones in the later part of 2012....
Great apps. Love it..."
Jeffrey Chan (Singapore)
March 17, 2012
"It really feels good to do business with someone like you.
I have recommended your product to many of my friends
and will be happy to continue to do so."
John Schmalz (USA)
March 08, 2012
You guys are fast
"Thank you for answering so amazingly honestly and rapidly.
This is the second time I have had to contact Tech Service, (the first was the result of operator difficulty) and you guys are fast, efficient and unfailingly helpful.
You are the model. Thanks."
Andrew Edmonds (USA)
March 02, 2012